1. Acceptance of Terms
Registering on the Site, you agree to:
We endeavor to ensure that Product descriptions and specifications on the Site are accurate. However, Product descriptions and specifications on the site are based on information provided by manufacturers and suppliers, and we do not guarantee that the Site is accurate or free from errors or omissions. We reserve the right to make any necessary corrections.
a) Products are generally noted on the Site as being available, having limited availability or being out of stock.
b) Availability of parts is subject to confirmation by our suppliers and not all items displayed on this website may still be available for purchase. TOSSHIN CO.,LTD, via our affiliate suppliers reserves the right to discontinue production of any item displayed on this website, at any time, without prior notice. If your Order contains a Product is not available for immediate dispatch, we will cancelling your Order, or deleting that Product from the Order, in which case we will refund you for the price you paid for the cancelled Products.
We display some images of the Products on the Site, some of which have been provided by manufacturers or suppliers. These images are for illustrative purposes only and do not form part of the description of the Product. The images are not of the actual unit of Product that will be dispatched to you. There may be minor differences in packaging on some Products. Please be aware that colors appear differently on different monitors.
You acknowledge that despite our reasonable precautions, prices of the listed Product/s may be changed. In such circumstances, we reserve the right to cancel and refund your Order, even if your Order has been paid for and previously accepted by us. We will contact you as soon as possible We reserve this right up until we deliver the Product.
3.1 Setting up a registered user account
a) To be able to purchase spare parts in our online store, you must register and provide your user profile on our Site. This procedure can be done at any time and free of charge. Becoming a registered user means that you can access complete functionality on the Site, such as storing your contact details, and details of multiple vehicles, to make it faster to find and purchase parts.
b) By registering as a user, you:
c) You can manage your account preferences on the Site at any time and free of charge.
d) If you subscribe to our mailing list, we may send you information and special offers from our store and affiliates. You can unsubscribe at any time and free of charge.
3.2. Items to order
a) You acknowledge your complete responsibility for the proper selection of spaceports to order.
b) We strongly recommend you to check the applicability of the parts to your vehicle with certified specialists.
c) Laws and regulations differ in various jurisdictions, and we do not warrant that any Product is legal for use in your jurisdiction, or safe for use with your vehicle. You are responsible for ensuring that your use of the Product is appropriate and compatible with your vehicle or other equipment, and complies with all applicable laws and regulations in your jurisdiction.
3.3. Orders and Payments
a) Your order is accepted by us when we process your payment, which results in a binding contract between you and us.
b) Payment is made right on our
c) Once the order is accepted by us, you will receive
d) Payment methods are displayed on our Site.
3.4. Cancelling an order
a) You cannot cancel orders once the Product has been dispatched.
b) To cancel an order you must cancel it on our website, importan — we can accept the cancellation If the order still not invoiced by our vendor.
c) If we accept the cancellation, we will issue a full refund of any payment you made for the Order, using the same method as your original payment.
a) All Products are dispatched from our warehouse and sent via Post Japan services.
b) Orders being delivered to some countries may be subject to customs regulations or additional taxes such as import duty. We strongly recommend you to check local laws carefully before ordering as you may be liable for additional costs or delays.
c) We will endeavor to dispatch all Orders within one business day where possible, once we have confirmed receipt of payment. However, all dispatch times and delivery times are estimates only. We are not liable for late delivery or
d) Items may be delivered to you in more than one shipment where they are fulfilled from different locations or directly from our suppliers.
e) You may grant us or the courier an 'authority to leave' when placing your Order. If you do, you agree that this authority to leave gives the couriers we use permission to leave the Products unattended at the delivery address without obtaining a signature confirming delivery. Delivery is then deemed to be completed, and the Products are at your sole risk. Please note that despite having an authority to leave, our courier may at its discretion decide that it is not safe or appropriate to leave the Products unattended.
f) We may not be able to deliver to some locations, and some Products are limited in delivery locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.
g) If a Product is returned to us marked 'Return to Sender' because you have supplied us with an incorrect address, or you have failed to collect the Product in a timely manner after being provided with a delivery slip, we will contact you to arrange for redelivery and we may require payment of applicable freight costs before attempting redelivery.
3.6. Returns, Exchange and Refund policy
a) We accept returns of any Product within 14 days of purchase
b) You can claim return and a Product to us if it’s faulty, incorrectly described, not of acceptable quality or unsafe.
c) If you return an item to us due to anything under clause 6(b), you may choose between an exchange or refund.
d) To request an exchange or refund, email us at email@example.com
e) We reserve our right to refuse your request if:
3.7. Loss or damage in transit
a) You should check the Product carefully for damage before signing the delivery docket. Once you have accepted delivery of the Product as being undamaged, you may not be able to make a claim for loss or damage in transit.
b) To make a claim for loss or damage in transit you must email us at firstname.lastname@example.org as soon as you become aware that the Product may have been damaged or lost in transit. You will be asked to provide evidence of the damage (eg photos). We will ask our courier to investigate any lost items, and their records are prima facie evidence of delivery status.
c) You authorize us to complete any forms or take any action necessary for lodging a claim with the relevant courier or insurance company to make a claim for compensation for loss or damage in transit.
d) Once we have verified that the Product has been lost or damaged in transit, we may at our sole discretion:
e) We strongly recommend You to use Insurance option in case if Your parcel damaged or partly missing during delivery. You can choose this option at step Confirmation of Payment and Dispatch.
Note: you can use this option in case using the EMS delivery service only.
f) You must take care when opening the Product so as not to damage it, particularly when using any sharp instruments. We will not accept any claim for loss or damage in transit where the Product has been damaged by your own actions in opening the Product.
If for any reason you are unable to operate on the Site successfully, have questions or need consultations, please contact our managers at email@example.com