⚠️ Important Notice Regarding Import Duties and Taxes

2/12/26 Dear Customers,

We would like to kindly draw your attention to an important matter concerning import duties and customs charges.

Recently, we have experienced an increasing number of cases where import duties and related customs fees have not been paid by recipients — particularly in shipments to the United States.

Please be reminded that all import duties, taxes, and customs-related charges are the sole responsibility of the recipient. Tosshin Co., Ltd. is not responsible for any import duties or taxes in the country of destination.

📌 This policy is clearly stated in our Online Purchase Terms and Conditions of Use.

When such charges remain unpaid or shipments are refused due to unpaid duties:

📄 The carrier (FedEx, UPS, DHL, etc.) may re-invoice these charges to our company.

⚠️ This negatively affects our shipping accounts and operational standing with the carriers.

🚫 It may result in processing delays, account restrictions, or additional scrutiny on future shipments.

📦 Ultimately, it disrupts smooth order processing and delivery for all customers.


We kindly ask all customers to:

✅ Verify local customs regulations before placing an order.

💳 Be prepared to promptly settle any import duties or taxes requested by the carrier.

📬 Avoid refusing shipments due to customs charges.

We highly value long-term and transparent cooperation with our customers and shipping partners, and we sincerely appreciate your understanding and responsible handling of customs obligations.

Thank you for your cooperation.

Tosshin Co., Ltd.